Deactivate your Lost or Stolen BYU ID Card:
Please deactivate your lost or stolen BYU ID card right away to prevent someone else from using it:
The Y app has a digital copy of your ID card. Please visit http://home.byu.edu/mobileSuite/getIt.htm for more Y app information.
Cougar Cash and Meal Plan Access: The app ID or paper copy of your BYU ID card will allow you to access your meal plan or Cougar Cash at most dining service locations, the BYU Store (3rd floor accounts desk only), and Print & Copy Centers. Your ID number will be hand-entered by the cashier. Hand-entered transactions will access your funds while swiping a deactivated card will not.
Testing Center: The app ID, paper copy ID, and your driver's license are all accepted forms of ID.
Harold B. Lee Library: The app is accepted at the HBLL; the paper ID is not.
To print a paper copy of your ID card:
- Log in to MyBYU.
- Select Personal Information from the Communication drop-down menu under Campus Links.
- Select ID Card.
- Print - you can print at any Print & Copy Center, such as Cougar Creations (1st floor WSC).
We recommend waiting approx. 2 weeks before replacing a lost ID card. Lost cards are often turned in to the ID Center. The ID Center will email you as soon as we receive your card.
Please remember, you must meet all Dress and Grooming Standards to receive an ID card!
Payment: The cost to replace a lost or abused BYU ID card is $10. Our preferred method of payment is Cougar Cash. We also accept cash or check.
We can post charges to your Financial Center. We reserve the right to post a $40 late payment charge to your Financial Center if you do not pay the $10 replacement fee within 30 days. We will remove this late fee once you have paid the original $10 fee and sent a "late fee removal" request to firstname.lastname@example.org.
Employees and Faculty who receive a lost card replacement at the Benefits Office or Key Office will have the $10 replacement fee posted to their Financial Center. Spouse and Dependent fees will post to the employee's Financial Center.
We will accept an old BYU ID card as payment if you turn in the old ID card at the time your new card is produced. We do not issue refunds if you find an old ID card later.
Cougar Cash: When a replacement ID card is printed your Cougar Cash and meal plan are immediately available for use with the new card.