ID Center Services
Getting your First ID Card
New students and employees should submit an ID card photo before visiting the ID Center.
Students and employees must bring photo ID (e.g. driver's license, passport) and meet Dress and Grooming Expectations when visiting the ID Center. If a student or employee does not meet these requirements, they will be asked to return later when they do. The ID Center has been asked to be a checkpoint and we appreciate employee, student and parent support of the CES Honor Code.
Students moving into Helaman or Heritage Halls should submit a photo at least three weeks before Orientation week. This will allow our office to pre-print the ID card and give it to the housing area so the student can get the ID card at housing check-in and avoid waiting in line at the ID Center.
Family and friends, please wait outside the ID Center to keep a clear path for students. Comfortable waiting areas are located to the east and west of the ID Center.
The first ID card is free. Replacement of an expired ID card is free as long as the expired card is returned to the ID Center at the time the replacement ID card is produced. Replacement of a lost or damaged ID card costs $10.
New employees will not be able to submit a photo or get an ID card until 1 day after the hire has been fully processed. Please make sure all paperwork has been signed and submitted.
Employee, retiree, and their spouse and dependent ID cards can also be printed at Benefits Services, D-240 ASB. Spouses and dependents of new employees may take time to become eligible for an ID card. See below for more information.
The ID Center is located on the 1st floor of the WSC in room 1057, down the hall to the right of Studio 1030.
Renewing an ID Card
Most BYU ID cards expire. The expiration date is printed on the front lower right corner. Please see the ID Card Roles table to see how BYU determines the expiration date for an ID card.
Please plan on renewing your ID card approximately one month before your ID card expires. If your card expires during Spring or Summer terms, or it expires mid-August to mid-September, and you will be gone Spring and Summer terms, you can renew your card as early as April. We encourage students to renew early under these circumstances so you can avoid standing in our line with new students in August and September.
One of the reasons cards expire is so that we can get a new photo of you. Please submit a new photo - see our Photo Submission page. When you get the "photo approved" email, bring your expiring ID card to the ID Center and we'll swap it out with your new card for free.
If you do not turn in your expiring/expired card when we print your new card, you will need to pay $10 for the new card. If an employee or their family member renews an ID card at a location other than the ID Center, and does not turn in the expiring ID card, the employee's MFC account will be charged the $10 fee. Please pay within 30 days to avoid additional fees. We cannot issue a refund if you find your old card later.
Please be aware, door access stops working the morning the card expires. Once you visit the ID Center for your new card, most door access starts working with the new card within 15-60 minutes. There are a few doors across campus that may take an overnight update to work with the new ID card. Door access is the only service that automatically stops working when a card has expired. Please submit your photo and plan to get your new ID card at a convenient time to avoid access issues.
Spouse & Dependent ID Cards
Spouses and unmarried dependents (ages 6-29) of most eligible BYU students and employees can become eligible for a BYU ID card. Sorry, spouses and dependents of SLC instructors and students are not eligible for an ID card.
All spouses and dependents must meet Dress and Grooming Expectations to use campus facilities, including intramural participation. BYU exists to provide a university education in an atmosphere consistent with the ideals and principles of The Church of Jesus Christ of Latter-day Saints. This atmosphere is preserved through commitment to conduct that reflects those ideals and principles. We appreciate your shared responsibility in supporting CES Honor Code principles.
How to Get A Spouse or Dependent ID card:
FACULTY (FT & PT) and Full-Time EMPLOYEES: Please log in to myaccount.byu.edu.
- If your spouse and dependents are listed, please invite them to visit the ID Center.
- If someone is missing from myaccount.byu.edu, please make sure your spouse and dependents have SSNs completed in dmba.com (My Plans/My Benefit Info/Dependent Info/Click on eye icon to make sure SSN is complete!) If you've added the SSN, you'll need to wait until the following Monday, then check myaccount.byu.edu.
- If the SSN is complete at dmba.com, Monday has come and gone, and your spouse or dependent is still not listed on myaccount.byu.edu, please contact Benefits Services, 2-4716, D-240 ASB.
- Once your spouse or dependent is listed in myaccount.byu.edu, please have your spouse, and any dependents with photo ID, bring photo ID with them to the Benefits Services, D-240 ASB.
Part-Time EMPLOYEES and STUDENTS: Please log in to myaccount.byu.edu.
- If your spouse and dependents ARE listed, skip the next step.
If your spouse and dependents are NOT listed, please read the following options carefully:
- If you know your spouse’s and dependents’ Net IDs, use the green “Add” button on the myaccount.byu.edu Relationships page to add your spouse and dependents. MAKE SURE YOU INCLUDE THE NET ID.
- If your spouse or dependent has ever had a record with BYU or Continuing Education, and you do NOT know your spouse’s and dependents’ Net IDs, please do NOT add them on this webpage. Instead, please visit the Registrar's Office, B-150 ASB, in person. It may take up to 5 days for the information to be processed. Your spouse and dependents will be eligible for an ID card one day after you add them at myaccount.byu.edu.
PHOTO: If your spouse or dependents have a Net ID and password, please have them submit a photo online - see Photo Submission. If they do not have a login, we will take their photo.
GETTING THE ID CARD PRINTED: One day after your spouse and dependents are listed on your myaccount.byu.edu Relationships page, please have your spouse and dependents visit the ID Center. Adults 18 and older should bring government ID when getting their first ID card.
Spouse Name Change
If your spouse is listed at myaccount.byu.edu with a different name, please have your spouse call the Benefits Office at 801-6868 to request a name change. If your spouse ever attended classes or worked at BYU , please call the Registrar's Office instead at 801-422-2631. See https://enrollment.byu.edu/registrar/update-your-personal-information for more information.
Spouse & Dependent ID card uses:
All ID cards have a Cougar Cash account. Sorry, we cannot link a spouse or dependent account with the student or employee account. Spouses and dependents can add funds online via credit card at cougarcash.byu.edu/prepaid (select the "Add Money" link) or at the ID Center (cash or check only). Spouses and dependents do NOT get tax-exemption but do get discounts at the Cannon Commons and the Skyroom Restaurant when they pay with Cougar Cash.
- Spouses and dependents of FT employees and “benefitted” faculty can use Athletic facilities (studentwellness.byu.edu) and check out materials from the Harold B. Lee Library (lib.byu.edu/about/checkout-privileges/).
- Spouses and dependents of for-credit registered students can also use Athletic facilities (studentwellness.byu.edu) and check out materials from the Harold B. Lee Library (lib.byu.edu/about/checkout-privileges/).
- Spouses and dependents of eligible BYU students and employees can ride UTA for free beginning August 1, 2018. Must have a new ID card (printed 2018 or later). It may take up to 2 days for a spouse/dependent ID card to activate in the UTA system after the spouse/dependent is added to the student/employee in myaccount.byu.edu.
The ID card is not an alumni membership card. Contact the Alumni House at 1-800-437-4663, 342 HC (M-F 8-5), to request an alumni membership card.
Cougar Cash Support
The ID Center offers customer support for Cougar Cash, BYU gift cards and most other campus cards. The ID Center is the place to pick up Cougar Cash gift cards, Creamery gift cards, and Dining Services gift cards.
We accept cash for Cougar Cash deposits, with a limit of 20 coins. No limit on bills.
We do not provide support for Purchasing or Travel cards; please contact the Purchasing and Travel Offices for more information on these cards.
Click here for more information about Cougar Cash.
Cards are Non-Transferable
The ID card is the property of Brigham Young University and is for internal campus use only. BYU is not liable for any external use or acceptance of the card. Neither the card nor any associated services or privileges are transferable. The card must be surrendered upon request.
Meal Plan Support
If you have a question about a vending refund or another meal plan transaction, please contact us at idcenter@byu.edu, 801-422-5092 or 1057 WSC. For questions regarding meal plan contracts, changes, policies, or cancellations please contact the Meal Plan Office, a division of Campus Accommodations, 100 USB, 801-422-6944, mealplans@byu.edu.
Meal plans can be purchased online thru MyBYU by selecting the My Dining Account link under the School drop-down menu. Meal plans are charged to the student's Financial Account. Please note the plan's start date, end date, and other important terms and conditions. For more information on meal plans visit dining.byu.edu.
Cards are Non-Transferable
The ID card is the property of Brigham Young University and is for internal campus use only. BYU is not liable for any external use or acceptance of the card. Neither the card nor any associated services or privileges are transferable. The card must be surrendered upon request.
Door Access Support
Once you get your BYU ID card, any door access rights assigned to you will update automatically. Most door access activates in 15 minutes. MTC access takes an hour.
If your card does not work after 15 minutes, wait another 10 minutes and try again. If your door access is still not working, please email cardaccess@byu.edu and include your ID number and the door you are trying to open (room number or building and location of door).
If you believe there is a problem with your physical card, or it is not working for multiple services such as purchases and door access, please bring your card to the ID Center.
Copy of your BYU ID PHOTO
You can save a copy of your BYU ID photo by logging in to MyBYU and going to your Personal Information page, or log in to myaccount.byu.edu. Right click on your photo and save a copy.
Please be aware, the BYU ID card photo is not accepted by the US government for passport or visa photos and may be very low resolution which will not enlarge well.
If you would like to print out your BYU ID photo, please take your digital copy to a campus copy center.
Specialized Cards
We encourage departments to use the BYU ID card whenever possible.
In the event that it is necessary to create a specialized card, there will be a one-time setup fee of $200 to set up the card in our program and a $2.25-$4.00 charge per card issued. The final price is dependent on card specifications.
If you are interested in a specialized card, please send a request with detailed specifications to the ID Center, idcenter@byu.edu.
Duo Support
The ID Center helps students and employees, in person, with Duo issues. For more information on Duo, see duo.byu.edu.
We have Duo tokens available for a 2-week free check-out. Please be aware, if you do not return the token within 2 weeks, $25 will be charged to your Financial Account. If you do not pay the $25 fee within 30 days or return the token, another $25 charge will be posted to your account.
Lost or Stolen ID Cards
See the Lost or Stolen BYU ID Cards page.